01245 324437 (24 hours)

penny@blaircourt.com

September 25, 2017

Payment Terms & Terms of Business

HomePet ClinicPayment Terms & Terms of Business

Fees

We are happy to provide verbal or written estimates of the probable costs of your animal’s treatment. This is not a quotation. Please bear in mind that some conditions do not respond to ...

Insurance

We are happy to help with processing insurance forms for all small animal insurance claims, but they must be signed by the policy holder. If we have agreed to accept payment direct from your ...

Outstanding Fees

We reserve the right to apply a late payment administration fee of £18.00 inclusive of VAT every 14 days until the full balance is cleared. Any debt outstanding for longer than 60 days from the ...

Missed Appointments

24hrs notice is required for cancellation of appointments in the pet clinic. Those clients who miss three appointments will receive a consultation fee.

Prescriptions and Dispensing Medication

You can obtain the medication that your animal/s needs from us. Should you wish to purchase “Prescription Only Medication” category V (POM-V) medication/s elsewhere, Blaircourt can issue you with ...

Complaint Procedure

Notification of queries and/or complaints must be notified to the veterinary practice, verbally or in writing, within 14 days of the invoice date. The veterinary surgeon or practice manager will ...

Data Protection

With regard to using the data we have collected about you or your animal/s we will comply with the provisions of the Data Protection Act 1998. By instructing us to treat your animal/s you ...

Law

In the event of a default of this Agreement, these Terms and Conditions of trading shall be governed by law under English jurisdiction.

Third Party Actions

Blaircourt Equine Veterinary Clinic Ltd is in no way endorsing or recommending any third parties referred to on the website or contained in the information provided by Blaircourt. Blaircourt is ...

Termination of Services

It would be very sad if the relationship between us breaks down, or we no longer meet your veterinary needs. If this is the case, you can terminate our services without notice. We will request ...

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